How trip ratings work: safety, accessibility, crowds and more

• Safety — how safe it felt.
• Experience — how good it actually was.
• Accessibility — how well it works with limited mobility, a pushchair, or heavy luggage.
• Family-friendly — how well it works with children.
• Crowdedness — how pleasantly uncrowded it was.

Every dimension is higher is better, crowdedness included: five means pleasantly quiet, one means overrun. They are all optional — rate only what you can speak to.

A dimension shows its average only once three people have rated it.

One person's opinion presented as an average reads as a fact about the place rather than a view of it, and two is not much better. Below three you see the individual ratings instead.

Anyone who can see it and has a verified email address, except its owner. You can update your own rating at any time — rating again replaces it rather than adding a second.

The email requirement is what keeps throwaway accounts out of the scores.

Yes — the rating dialog has a note field, and it is the part other travellers actually read. A score says how it went; the note says why.

Notes are subject to the community guidelines like anything else published.

You cannot remove a rating of your own trip, and that is the point — a score the author can delete is worth nothing to the next reader.

If a rating breaks the guidelines rather than merely disagreeing with you, report it and a person will look.