Help Centre
How to plan, share and troubleshoot a trip in Ntripi.
New here?
How to start planning a trip in Ntripi — Create an account, learn the five tabs, and build your first trip plan in a few minutes.
All topics
Getting started
Set up an account and plan your first trip.
Building a trip
Stops, places, transport and the notes that go with them.
Sharing and visibility
Decide who sees a trip, and how you send it to them.
Community
Following, ratings, saved trips and the feed.
Account and settings
Sign-in, notifications, permissions and your data.
Safety and moderation
Reporting, blocking, hidden content and appeals.
Troubleshooting
When something does not work the way you expected.
About Ntripi
Contact us, and what changed in the latest release.
Popular questions
How to plan a trip itinerary, step by step
Build a travel itinerary with real stops, costs, time and transport — from an empty trip to one you can share.
How to plan two options for the same day
Put alternative places side by side in one trip, so a rainy day or a different budget does not need a second plan.
How to share a travel itinerary without making it public
Four visibility levels decide who can open a trip — from everyone on the internet down to a named handful of people.
What permissions Ntripi asks for, and why
Location, notifications, photos and motion — what each is for, when you are asked, and how to change your mind.
Ntripi isn't working: common problems and fixes
The messages people hit most often, what each one actually means, and what to do next.
Still stuck?
Write to us and we will take a look.